If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


Pre-sales questions and inquiries.


General support for all products and services.


Support for billing issues and questions.


Support for problems specific to our Minecraft services.

 Minecraft Plugins

Support for issues related to configuring and working with Minecraft (Bukkit) plugins

 Web Hosting Or Domains

Support for our web hosting plans or domains.


For sponsorship applications. Please see our knowledgebase article before submitting a ticket.